What's new in RAY
RAYRelease 2026.18

New in Visitors & security

Approve specific visitors

Sometimes a visit should go ahead without everyone on it, for example when someone's details are incomplete. You can now approve a visit for only some of its visitors, without blacklisting anyone.

How it works

  1. Open the visit

    Open a visit that is waiting for approval.

  2. Approve specific visitors

    Click Approve Specific Visitors. All visitors are listed and selected.

  3. Leave people out

    Untick the visitors who shouldn't come. A warning reminds you that the visit will be approved without them.

  4. Give a reason

    Enter a reason. It's required here and when you approve without blacklisted visitors.

  5. Approve

    Click Approve. The host is notified that the visit was partially approved, with the names left out and your reason.

Visits go ahead, with the right people

Visitors you left out show as excluded in the app, as before.

  • Be specific in the reason. The host sees it and can fix missing details.